Legal

Cookie Policy

How we use cookies and similar technologies.

Last updated: 12 May 2026

This page describes the cookies and similar technologies Easy Car Claims uses on easycarclaims.co.uk, what they do, and how to control them. We follow PECR (Privacy and Electronic Communications Regulations) and UK GDPR — non-essential cookies are only set with your consent.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They let the site remember your actions (e.g. logged-in state, language preference) and help us understand how people use our site so we can improve it.

Similar technologies covered by this policy include browser localStorage and sessionStorage, and HTML5 web storage. Where this policy says "cookies", read it as covering those too.

2. Cookies we use — by tier

Strictly necessary (always on)

These cookies make the site work. We don't need consent for these — they're essential.

  • ecc_admin — admin session cookie (only set if you log into our admin area)
  • Cookie-consent preference — remembers your choice on this banner
  • Standard CSRF / security cookies from our hosting (Vercel)

Analytics (consent required)

These help us understand which pages are popular and where people drop off. Only set if you accept analytics on the cookie banner.

  • Vercel Analytics — first-party pageview counts, no cross-site tracking
  • Vercel Speed Insights — page-performance metrics, no PII

Marketing (consent required)

We do not currently set any marketing or advertising cookies. If we add any in future, this policy will be updated and consent re-requested.

3. Managing your consent

When you first visit the site you'll see a cookie banner. You can:

  • Accept all — strictly necessary + analytics
  • Reject all non-essential — only strictly necessary cookies are set

To change your choice later, clear your browser cookies for this site or use your browser's private/incognito mode for a fresh prompt.

4. Controlling cookies in your browser

You can also block or delete cookies via your browser settings. Detailed guides:

Blocking essential cookies may break the site (e.g. you won't be able to log into admin).

5. Third parties

We don't embed third-party advertising trackers. Where third-party services are used (e.g. Vercel Analytics), they process limited data on our behalf as our processor — see our Privacy Policy for the full list of processors.

6. Changes to this policy

This policy may be updated as we add or remove site features. The "Last updated" date at the top reflects the most recent change. Material changes affecting consent will trigger a fresh cookie banner.

Questions: claims@easycarclaims.co.uk · 0208 090 8872

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