Need help right now
Just had an accident?
Take a breath. We'll handle everything from here. Call our 24/7 line and a real claims handler will pick up in about 2 minutes.
What to do in the next 10 minutes
Four things matter. The rest can wait.
Check everyone is safe
If anyone is injured, call 999. Switch off engines. Move to the pavement if traffic is moving. Hazard lights on.
Get the other driver's details
Name, phone number, address, vehicle registration, make/model, insurance company. That's it. No need to discuss fault.
Take photos
Damage to both vehicles, the wider scene, road signs, road markings, the position of the cars. The more the better.
Call us
0208 090 8872. We assess your situation, dispatch recovery if needed, and arrange a replacement vehicle within 24 hours.
What happens after you call us
A clear path from the roadside to your car back on the road.
You call
24/7 line, 2-minute average pickup. We listen, take details, confirm liability.
We dispatch
Recovery if you need it. Replacement vehicle arranged within 24 hours.
We repair
In-house bodyshop. No third-party queue. Your handler updates you every step.
We recover the cost
For non-fault claims, we recover everything from the at-fault insurer. You pay nothing.
24/7 Claims Line
Don't wait. Call us now.
Every hour after an accident matters for evidence, recovery, and getting you back on the road.