Our In-House Bodyshop

Professional repairs by certified technicians. Fast turnaround. Transparent pricing. Zero hidden mark-ups.

Request a Quote
5-7 days
Average repair time
£0
Hidden mark-ups
In-house
No outsourcing
100%
Work warranty

Owned, not outsourced

Why in-house repairs matter

Fast turnaround

Average 5-7 days for most repairs. Major damage: 7-14 days. No queuing. No external delays.

Certified quality

All technicians certified and trained. Modern diagnostic equipment. Professional finish backed by our work warranty.

Transparent pricing

Fixed quotes. No hidden mark-ups. No surprise invoices. What we quote is what you pay.

Direct control

We manage the entire process. No outsourcing. No middlemen. Professional accountability.

Why we're different

Traditional repair shops take a cut on every vehicle they handle. They mark up labour 30-50%. They juggle dozens of jobs, so yours gets delayed. We cut out the middleman. We own the shop. We control the timeline. You get faster repairs and transparent pricing.

Capabilities

What we repair

Accident damage

Collision, side impact, front/rear damage. Full structural assessment and professional repair.

Panel work & painting

Dent removal, panel replacement, colour-matched paint. Professional finish on every job.

Glass & trim

Windscreen, side windows, mirrors, trim damage. Quick replacement and professional fitting.

Suspension & alignment

Impact damage to suspension and tracking. Diagnostic checks and professional realignment.

Mechanical assessment

Engine, gearbox, electrics. Full diagnostic to identify damage beyond visible repair.

Interior restoration

Seat damage, dashboard repair, upholstery restoration. Professional interior finishing.

Documentation & certification

Post-repair certification. Full work documentation. Ready for insurance and inspection.

Our repair process

Four steps to keys back in your hand

01

Assessment

Full vehicle inspection with damage photography, structural and mechanical evaluation, and an insurance requirements check.

02

Quote & approval

Itemised repair quote with parts and labour broken out. Timeline confirmed and insurance approval coordinated on your behalf.

03

Repair work

Parts sourced (OEM or approved equivalent), professional repair execution, multi-point quality checks, and regular progress updates from your dedicated handler.

04

Quality check & handover

Final inspection and testing, cosmetic and mechanical verification, full documentation, and delivery arranged at your convenience.

Our Standards

Certified Technicians

All repair technicians are certified and regularly trained in modern vehicle repair techniques.

Professional Equipment

Modern diagnostic tools. Professional lifting equipment. Paint booth certification. Quality control systems.

Insurance Approved

We work with major insurance companies. Your insurer recognises our work and approves repairs immediately.

Work Guarantee

Every repair carries a quality guarantee. If something isn't right post-repair, we fix it. No questions.

Parts Quality

OEM parts or approved equivalents. No cheap substitutions. Parts sourced from trusted suppliers.

Safety Standards

All work meets UK safety standards. Structural repairs certified. Mechanical systems tested.

What happens next

From contact to keys back

Three steps, fully managed by our in-house team.

Step

1

Tell us what's happened

Call us or submit a claim online. We acknowledge within 2 hours and confirm what we need from you.

Step

2

We assess and quote

Drop the vehicle in or we arrange collection. You get an itemised quote and a confirmed repair timeline.

Step

3

We repair, we update you

Work begins in our in-house bodyshop. Your dedicated handler keeps you updated by phone and email until your vehicle is handed back.

The difference

In-house repairs vs "approved repairer" networks

Most accident management firms don't own the workshop. They subcontract repairs to a network of approved partners — adding two handoffs and a middleman markup. Here's what that looks like in practice.

Our model

In-house bodyshop

  • Repair starts the day we collect the vehicle — no queueing for a slot at a partner shop
  • Typical turnaround 10–21 days for repairable damage, depending on parts lead time
  • One contact for the whole repair — your claims handler is also liaising with our workshop
  • Photographic progress log at every major stage, sent to you on request
  • No hidden markup — the cost passed to the at-fault insurer is what the work actually cost us
  • Lifetime workmanship warranty — if anything we did fails post-repair, we fix it. See section below.

Typical industry model

Approved-repairer networks

  • Wait for an approved slot — typically 1–3 weeks before work even starts, especially in London
  • Turnaround often 4–8 weeks for the same damage profile — slot wait plus actual repair time
  • Three contacts to chase — your claims handler, the approved garage, sometimes the insurer's engineer separately
  • Updates depend on the garage — quality varies; some are excellent, some leave you in the dark
  • Network markup — the AMC adds a margin on top of what the partner charged. Recoverable from the insurer but adds disputed cost
  • Warranty depends on the partner — some honour it, some go out of business

We're describing the typical industry pattern, not naming specific competitors. Some firms in the network model deliver excellent service; others don't. The structural risk is that you don't know which until your vehicle is in the queue.

Workmanship warranty

Lifetime cover on every repair we do

If a panel we welded fails, a paint blend lifts, a repaired joint corrodes, or any workmanship issue traces back to a job we did — we'll put it right at no charge, for as long as you own the vehicle.

Covers our labour and our materials. Doesn't cover wear-and-tear, third-party damage, or modifications made elsewhere — but the things we actually controlled, we stand behind without time limits.

Customer commitment

No silence. No guessing.

The single biggest complaint about claims management is "I had no idea what was happening with my car". We treat that as a service failure, not a normal part of the process. What you can expect:

1

Status check, weekly minimum

Your handler calls or emails you at least once a week during the repair window. Status, ETA, anything you need to action.

2

Photo update on request

Want to see how your panel beating is coming along? Ask. We'll WhatsApp you photos from the workshop within the working day.

3

One handler, end-to-end

Same person from your first call to your vehicle handover. No being passed around departments and explaining the case again.

In-house bodyshop

Get your vehicle repaired right.

Fast, professional repairs with transparent pricing. Call for a quote.

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