24/7 recovery in London

Vehicle Recovery & Secure Storage

24/7 recovery in London, and further afield through recovery operators we instruct. Secure storage. After a non-fault accident, our charges are recovered from the at-fault insurer, so there is nothing to pay upfront. If they are not recovered, you may be liable for them under our terms.

What you get

Recovery and storage, built around your case

Designed around what happens after a non-fault accident.

24/7 recovery in London

24/7 recovery in London, and further afield through recovery operators we instruct. Call as soon as it is safe and we arrange the recovery.

No upfront charges

For non-fault accidents, we recover our recovery and storage charges from the at-fault party's insurer, so you pay nothing upfront. Recovery and storage are charged at the rates set out in your recovery and storage agreement, which we give you before we move or store your vehicle. If these charges are not recovered from the at-fault insurer, you may be liable for them, as set out in our Terms. We will tell you before storage charges start and when they stop.

Secure storage

Vehicles are kept in secure storage. This also helps preserve the condition of the vehicle.

Access for personal belongings

Need to retrieve documents, child seats, or other items? Arrange access to your stored vehicle during office hours.

Why it matters

Secure storage protects your vehicle

How your damaged vehicle is preserved after an accident can affect the evidence available. Photographs, panel inspection, paint analysis, and impact assessment all become part of the engineer's report.

Vehicles left at the roadside or in unsecured yards risk further damage that complicates liability and inflates costs the at-fault insurer may dispute. Secure storage helps protect the vehicle and the evidence.

What happens next?

From the call at the roadside to your vehicle in secure storage.

Step

1

Call us from the scene

Phone 0208 090 8872 as soon as it's safe. We confirm your situation and dispatch a recovery vehicle.

Step

2

We collect and store

Your vehicle is recovered from the roadside (or wherever it ended up) and moved into secure storage.

Step

3

We recover our charges

After a non-fault accident, we recover our recovery and storage charges from the at-fault party's insurer. Your dedicated handler keeps you updated by phone and email.

24/7 Recovery

Need recovery now?

Call our 24/7 line and we will arrange a recovery vehicle.

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